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FAQ

  • Can I return products if I am unsatisfied ?
    At this time we are currently unable to accept returns. We encourage you to sign up for our mailing list to stay updated on when we will begin accepting returns. Thank you for your understanding and support as we grow our new business!
  • Where do you get your essential oils from?
    A: Bluewellorganics is proud to work with multiple USDA organic essential oil distributors and global farmers to source the highest quality ingredients for our wellness products. Our partnerships ensure that we have access to premium, sustainably sourced organic essential oils that meet our strict quality standards. By collaborating with trusted distributors and farmers, we are able to offer our customers the purest and most effective products. For updates on our partners and farming practices, we encourage you to join our mailing list to stay informed about the latest developments in our supply chain.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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